Public Infrastructure Shouldn’t Run On Foreign Servers
Websites, email, records retention and managed IT for cities, counties, townships and special districts — hosted in data centers we own and operate in the United States.
The Short Answer
We provide official email on your entity’s own domain from $1.95 per user a month with retention configured to your state’s records schedule, accessible websites built to WCAG 2.1 Level AA, and managed IT — for cities, counties, townships and special districts. Everything sits in data centers we own and operate in the United States, which is a specific answer you can give a council when a resident asks where the data lives.
The ADA Title II Deadline Is Real, And It Is Close
What the rule requires
Conformance with WCAG 2.1 Level AA for web content and mobile applications. In practice that means real changes: text alternatives for images, keyboard navigability, adequate color contrast, captioned video, and — the one that catches almost every small municipality — accessible PDFs. Council packets, budgets, minutes and permit forms are usually the largest single problem.
The dates
Public entities serving a population of 50,000 or more have until April 26, 2027. Entities under 50,000, and special district governments, have until April 26, 2028. If your town has a website built in 2014 and a decade of scanned PDF minutes on it, that is not a long runway.
The extension is not a reprieve
The DOJ was explicit that extending the compliance dates does not suspend existing obligations under the ADA, and private litigation over inaccessible public websites has continued throughout. Waiting until 2027 to start is how a small city ends up doing this under a demand letter instead of a budget cycle.
The Department of Justice’s Title II web accessibility rule sets a technical standard for public entity websites and mobile apps. In April 2026 the DOJ extended the compliance dates — it did not remove them, and it stated that existing ADA obligations continue in the meantime.
- Retention configured to your state’s schedule Every state sets its own retention periods for government correspondence, and they are not the same. We configure mail retention and archiving to the schedule that actually applies to your entity, rather than a default nobody chose.
- Records requests you can answer in hours Searchable archives with defensible export, so responding to a public records request is a search and an export rather than a week of a clerk going through individual mailboxes.
- Official addresses for elected officials and staff Council members, department heads, clerks and boards on official addresses on your own domain, from $1.95 per user a month — which is what keeps public business out of personal accounts, where it becomes both a records problem and a legal one.
Government Email, Records Retention And Public Requests
For a public entity, email is not just email. It is a public record, and the day someone files a request is the wrong day to find out how yours is stored.
Law Enforcement, Utilities And The Systems Behind The Counter
CJIS-aware infrastructure for police and sheriff departments
Criminal justice information carries its own security policy obligations covering access control, encryption, auditing and personnel screening. We will tell you plainly which parts of your environment fall inside that scope and which do not, and design around the boundary instead of pretending it is not there.
Utility billing, permits and payments
Water and sewer billing, permit applications, business licenses, court fees and park and facility reservations — collected online and reconciled properly.
The network at city hall
Firewalls, backups that are actually restored and tested, workstation management and the cameras nobody remembers the login for. Cities are among the most ransomed organizations in the country, and it is almost always the backup nobody verified.
- We own the hardware, in the United States Your residents’ data, your officials’ correspondence and your public records sit in data centers we own and operate domestically. Not resold capacity, not a foreign region a platform chose for cost reasons.
- You can tell a council exactly where the data is When a resident asks at a public meeting where the city’s data lives, an answer that names a domestic facility is a materially better answer than a shrug and a vendor name.
- Exit terms written before you need them Your data is yours. Export formats and an exit path are documented at the start of the relationship, not negotiated during a dispute. Public entities get locked into vendors more often than almost anyone.
Data Sovereignty For Public Entities
When a municipality moves to the cloud, it is worth asking a question that rarely gets asked in the vendor demo: whose jurisdiction is the data in?
Procurement That Fits How A City Actually Buys
Quotes formatted for your process
Written quotes, scope documents and references formatted for a council packet, an RFP response or a sole-source justification — whichever your charter and purchasing policy require.
Budget cycles, not sales cycles
We understand that a project approved in March may not be funded until October. Phasing a migration across fiscal years is normal and we will plan it that way.
Small entities are not an afterthought
A township of 1,800, a rural water district or a volunteer fire district gets the same infrastructure as a county seat, scoped and priced for what it actually is.
- Liberation Email from $1.95 per user/mo; Mail Pro $7.95 per user/mo, with retention configured to your state schedule
- Hub for Teams $7.49 per user/mo for board documents, policies and public records workflow
- Website Builder $10.99/mo at the budget end, or an accessible built site priced as a project
- Managed VPS from $59/mo on annual billing ($79/mo monthly)
- CodeGuard encrypted off-site backups from $2.09/mo; SiteLock Fix $14.99/mo or Defend $49.99/mo
- Accessibility remediation of existing documents — quoted per inventory
- Utility billing, permit and fee payment processing
- City hall and department IT support scoped per entity
Cities, Counties & Special Districts FAQs
When does our city website have to meet the ADA Title II accessibility rule?
Public entities serving 50,000 or more have until April 26, 2027. Entities under 50,000, and special district governments, have until April 26, 2028. The standard is WCAG 2.1 Level AA. The DOJ extended these dates in April 2026 but stated that existing ADA obligations continue in the meantime.
Our minutes and agendas are all scanned PDFs. Is that a problem?
Yes, and it is usually the biggest one. Scanned documents are images with no readable text, which fails the standard outright. We will inventory what you have, tell you what has to be remediated versus archived, and give you a workflow so new documents are accessible when they are posted.
Can you host a police or sheriff department?
We can host and support the environment around criminal justice information, and we will be straight with you about which systems fall inside the CJIS Security Policy scope and what that requires.
How long do we have to keep government email?
That is set by your state’s retention schedule, and it varies considerably. We configure retention and archiving to the schedule that applies to your entity rather than a generic default.
How fast can we answer a public records request?
With a searchable archive in place, a typical request is a search and a defensible export rather than a clerk opening mailboxes one at a time for a week.
Where is our data physically stored?
In data centers we own and operate in the United States. That is a specific answer you can give a council or a resident.
We are a small township with no IT staff. Is this too much for us?
No. A large share of what we do for local government is being the IT department for entities too small to employ one. Scope and price follow the size of the entity.
Can you provide a quote we can put in a council packet?
Yes. Written quotes, scope documents, references and sole-source justifications formatted for your purchasing policy are a normal part of the process.
Start With An Accessibility And Records Review
Book a call and we will review your current site against WCAG 2.1 AA, look at how your email and records are stored, and give you a written scope you can take to a council meeting.
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