Your District’s Email Is A Public Record
Retention-configured email, searchable archives, an accessible fire district website and managed IT for fire protection and EMS districts — hosted in the United States.
Fire District Website: The Short Answer
A fire protection district is a public body, which means district email is a public record subject to your state’s retention schedule and to records requests. Most districts are running that correspondence through personal accounts with no retention and no way to search it. We provide your fire district website and official addresses on your district domain from $1.95 per user a month, retention configured to your state’s schedule, and archives you can actually search when a request arrives.
The Department of Justice’s ADA Title II web rule covers special districts as well as cities, so a fire district website has to meet WCAG 2.1 Level AA. We build every fire district website to that standard from the start. Full detail on ADA Title II website compliance.
Website Starter Bundle
The site builder with hosting and SSL, one Hub for Teams mailbox on your own domain, and the domain itself free for the first year — in one annual plan instead of three separate decisions.
Retention And Records Requests
Your state sets the schedule, not your vendor
States publish retention schedules specifically for fire districts, and they are not identical. We configure retention and archiving to the one that applies to your district rather than to a default nobody chose.
A request should be a search, not a week
Searchable archives with defensible export mean responding is a query and a file, not a clerk opening individual mailboxes one at a time while the clock runs.
Get district business out of personal accounts
Chiefs, officers, commissioners and administrative staff on official addresses on the district domain. Public business conducted from a personal account is both a records problem and, in many states, a legal one.
The day a request arrives is the wrong day to find out how your email is stored.
- Accessibility is a deadline, not an aspiration Public entity websites are subject to the DOJ’s Title II rule, which sets WCAG 2.1 Level AA as the standard. Special district governments have until 26 April 2028. Scanned PDF minutes and board packets are the usual blocker.
- The pages the public and the board actually open Board meeting agendas and minutes, budget documents, burn permits, inspection requests, station locations, recruitment and the emergency banner that matters twice a year.
- Recruitment and retention Volunteer recruitment, application forms and training schedules. For most districts this is the single highest-value thing the website could be doing and almost never is.
The District Website
Behind The Station Doors
Your records system stays where it is
Keep the incident reporting and records management software you already use. We handle the network, the email, the archiving, the website and the backups around it.
Station networking and backups
Station and administrative networks, firewall, workstation management and backups that have been restored rather than assumed. CodeGuard from $2.09 a month.
Where patient care data is involved
If your district runs EMS transport, some of your systems touch protected health information and some do not. We will tell you plainly where that boundary sits before designing around it rather than after.
- Quotes for a board packet Written quotes, scope documents and references formatted for your commissioners, your purchasing policy or an RFP response.
- Budget years, not sales quarters A project approved in spring may not be funded until the levy cycle. Phasing across fiscal years is normal and we plan it that way.
- Small districts are the point A two-station district with one administrative assistant gets the same infrastructure as a county department, scoped and priced for what it is.
Bought The Way A District Buys
Start Today — Pick What You Need
Order any of these in a few minutes, or read the full details first. Pricing is published up front, so you do not need a quote to see what it costs.
Website Builder
$10.99/monthBuild the site yourself from a template. Hosting, SSL and a free domain on annual billing are included.
Get started →See plan detailsLiberation Email
From $1.95/user/monthEmail on your own domain instead of a free address, with calendar, contacts and appointments.
Get started →See plan detailsHub for Teams
From $7.49/user/monthEmail, calendar, files, chat and video for the whole team in one workspace on your own domain.
Get started →See plan detailsShared Cloud Hosting
From $7.99/monthHost a site you already have. SSL, backups and cPanel included. $7.99 is the three-year rate, $14.99 month to month.
Get started →See plan detailsTransfer A Domain
Start it in a few minutesPut the domain in the company name, where a past web guy or an ex-employee cannot hold it hostage.
Get started →How transfers work
- Liberation Email from $1.95 per user/mo; Mail Pro $7.95 per user/mo with retention configured to your state schedule
- Hub for Teams $7.49 per user/mo for shared documents, SOPs and training records
- Website Builder $10.99/mo at the budget end, or an accessible built site priced as a project
- CodeGuard encrypted off-site backups from $2.09/mo
- SiteLock from $14.99/mo
- Station networking, workstation management and IT support scoped per district
What It Costs
Fire Protection & EMS Districts FAQs
How long do we have to keep district email?
That is set by your state’s records retention schedule, and several states publish one specifically for fire districts. We configure retention to the schedule that applies to you rather than a generic default.
Our chief uses a personal email address. Is that a problem?
In most states, yes — public business conducted from a personal account is still a public record, but it is far harder to retain, search or produce. Moving to official addresses on the district domain is usually the first thing we do.
When does our website have to meet the accessibility rule?
Special district governments have until 26 April 2028 under the DOJ’s Title II rule, at WCAG 2.1 Level AA. Larger public entities are earlier. Scanned PDF board packets are usually the biggest single item of work.
Do we have to replace our records management system?
No. Keep it. We host and support everything around it — email, archiving, website, network and backups.
We are a volunteer company, not a taxing district. Can you still help?
Sometimes, but be aware the budget shape is very different and there are inexpensive website vendors aimed squarely at volunteer companies. If that is genuinely all you need, we will say so.
Can you give us something for the board packet?
Yes. Written quotes, scope, references and sole-source justification formatted for your purchasing policy are a normal part of the process.
What does a fire district website need?
A fire district website needs to meet WCAG 2.1 Level AA, publish agendas and minutes accessibly, and sit alongside district email retained to your state’s schedule. Official addresses start at $1.95 per user a month.
Related Industries
Start With A Records And Accessibility Review
We will look at where district email currently lives, check your site against WCAG 2.1 AA, and give you a written scope your commissioners can approve.
A district site is read hardest on its worst day
A fire district website is quiet for months and then takes a year of traffic in an hour — a burn ban, a wildfire, a road closure, a boil order from the next district over. That is the only load figure that matters, and it is the one nobody tests. Ask what happens at that moment and whether you can post an urgent notice from a phone, because that is where it will be written from.
Special district governments sit at the later end of the Title II timetable, which is a reason to plan rather than a reason to wait. The work on a district site is almost always the document archive — scanned board minutes, budgets, meeting packets — and that is slow work regardless of the deadline. Starting with how new documents get posted stops the pile growing while you deal with the existing one.
Volunteer boards create the other recurring failure. Treasurers and chiefs rotate, and the domain, the hosting login and the mailbox often rotate out with them. Register the domain to the district, use role addresses rather than personal ones, and make sure more than one person can see the billing.
Public records obligations reach email as well as documents, and the retention schedule is your state’s, not your vendor’s. Ask about export and recovery windows, and check them against the schedule you actually have to meet.
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