Move From Rackspace To Liberation: Website & Email Migration
When you move from Rackspace, a person handles this website migration for your business off Rackspace Email or legacy Rackspace hosting, tests everything before it goes live, and schedules the cutover around your schedule, not ours.
How the move from Rackspace works
We handle each step so you can keep working.
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The short answer
For most Rackspace customers today, moving off Rackspace means Rackspace Email — the hosted mailboxes many businesses still keep even after moving their site elsewhere — plus, for anyone still on Rackspace Cloud Sites or dedicated hosting, the website itself.
When you move from Rackspace to Liberation, the goal is a Rackspace migration you never have to think about twice: the same mail history, the same site if you have one, just running on infrastructure you own instead of Rackspace’s per-mailbox pricing that runs higher than most alternatives. A move from Rackspace is handled by a person, not an automated plugin — every mailbox and page is copied over, tested against the live Rackspace setup, and verified before anything is switched.
Business owners who move from Rackspace often ask how long the migration takes and whether anything will break in the process. In most cases a Rackspace migration wraps up within a few business days of approving the plan, and because your original Rackspace mailboxes and site stay live and untouched throughout, there’s no window where your team loses email or visitors see a broken site. If you’re weighing whether to move from Rackspace now, the practical answer is that waiting only risks another billing cycle at Rackspace’s per-mailbox rate before the migration happens.
Most single-site migrations complete within a few business days of you approving the plan, with a scheduled cutover window so there’s no unexpected downtime.
What actually happens
We copy, we don't cut over yet
Your Rackspace site stays live and untouched while we build the copy on Liberation’s servers.
We test on our servers first
The migrated copy is checked against the live Rackspace site — pages, forms, plugins, email — before anything is pointed at it.
We schedule the cutover with you
DNS changes happen at a time you choose, and we monitor for propagation issues after the switch.
You keep your domain name and, if you’re moving Rackspace email too, your existing addresses — nothing changes for the people emailing you or visiting your site.
- Free migration no setup fee, no migration fee, no surprise line on the first invoice.
- No downtime cutover DNS changes are scheduled and monitored, not left to chance.
- U.S.-owned infrastructure and support, not outsourced overseas.
Why teams leave Rackspace
What moves, what doesn't have to
Rackspace Email
Legacy hosting, if applicable
Domain registration
- Liberation Email from $1.95/user/month.
- Liberation Email $1.95/user/month.
- Free migration included with any plan switch.
Priced the way a business buys
Starting prices, billed monthly. Migration itself is free regardless of which plan you choose.
- Liberation Email from $1.95/user/month.
- Liberation Email $1.95/user/month.
- Hub for Teams $7.49/user/month.
What It Costs
Starting prices, billed monthly unless noted. Anything larger gets a written quote.
Step-by-step: access Rackspace, export your records, and switch DNS
We copy, we don't cut over yet
We test on our servers first
The migrated copy is checked against the live Rackspace site — pages, forms, plugins, email — before anything is pointed at it.
We schedule the cutover with you
DNS changes happen at a time you choose, and we monitor for propagation issues after the switch.
See the full Rackspace vs. Liberation comparison → Rackspace Alternative
Leaving Rackspace: your export steps
What the vendor documents for getting your data out, in order.
Common questions
Will my site go down during the move?
No — your Rackspace site stays live while we build and test the copy, and the DNS cutover is scheduled and monitored.
Do I have to move my domain registration too?
No. You can keep your domain registered at Rackspace and simply point it at Liberation’s servers.
I'm still on an old Rackspace hosting plan, not just email, does this still work?
Yes, tell us what you’re on when you book a call. Legacy Cloud Sites and dedicated hosting migrations are scoped individually, but the process is the same: we copy your site, test it, then cut over on your schedule. If you’re migrating your Rackspace email yourself in the meantime, Rackspace’s own self-service migration tool documentation covers the same mailbox move we handle for you as part of this website migration.
Is the migration really free?
Yes, for a standard site and mailbox migration, regardless of which plan you choose.
Do I need technical skills to move from Rackspace?
Yes. When you move from Rackspace to Liberation, our team handles the entire migration for you — you don’t need any technical experience, and your current site stays live and untouched until the new one is tested and ready to go.
Ready to leave Rackspace?
Book a call and tell us what you’re running — we’ll give you a migration timeline and a written quote, no obligation.
What actually makes leaving Rackspace hard
For most small and mid-sized Rackspace customers the thing that matters is not a server. It is email. Rackspace Email and their hosted Exchange product are what the majority actually buy, and that changes the migration completely: the work is mailbox data and DNS records, not files and databases.
It is also why a good number of people are reading this page. In December 2022 a ransomware attack took Rackspace’s hosted Exchange environment offline for an extended period, and some customers permanently lost mail. Whatever you conclude about one provider from one incident, the practical lesson generalizes: ask where your mail is backed up, who can restore it, and how long a restore takes — and get the answer in writing.
The mailbox migration itself is well-trodden. Mailboxes are copied while the old system still accepts mail, with folder structure and dates intact; MX records change once that copy is verified; then a second pass collects anything that arrived during the window. What needs deciding first is what happens to shared calendars, distribution lists and any public folders, because those do not always have a one-to-one equivalent on the other side.
If you also have Rackspace servers or their managed cloud, treat that as a separate project with its own inventory. Legacy managed accounts frequently carry more services than anyone currently uses, each with its own renewal date, and the first real task is establishing which of them are still doing something.
How we handle it: we inventory mailboxes, aliases, distribution lists and shared calendars, copy the mail while the old system is still live, publish SPF, DKIM and DMARC on your domain, then change MX and run a second sync pass. Hub For Teams gives you mailboxes, shared calendars and contacts on your own domain. Book a call and bring a mailbox count.
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