HIPAA Email & Websites for Direct Primary Care
HIPAA email direct primary care means a signed Business Associate Agreement, encrypted mailboxes, and a membership-friendly website — built around how a DPC practice actually runs.
How a secure message travels
Sent with encryption in transit and controlled access.
The short answer
Direct primary care runs on direct communication — texts and emails with members about labs, visit notes, and billing, often outside a traditional EHR portal. A consumer inbox doesn’t come with a BAA, so anything touching a patient record over email is a real exposure. HIPAA email direct primary care setup means encrypted mailboxes and a signed Business Associate Agreement that match how a membership practice actually communicates, in line with the HHS HIPAA rules that govern how that information can move.
Mail Pro is $7.95 per mailbox per month, comes with a signed BAA, and moves your practice onto encrypted, U.S.-owned infrastructure. Migration from your current provider is free. That’s the full HIPAA email direct primary care price — no hidden setup fees.
What a DPC practice actually needs
Encrypted mailboxes
Every message at rest and in transit is encrypted, with audit logging your practice can hand a HIPAA reviewer without extra setup.
Signed BAA, not a promise
You get an actual, signed Business Associate Agreement — not a terms-of-service clause that mentions HIPAA in passing.
A membership-ready site
Membership tiers, pricing, and a sign-up flow, built to explain the DPC model to patients new to it.
Nothing here requires a new IT hire — the migration team moves your existing mailboxes and DNS, and your staff keeps their same addresses.
- Free migration from your current email provider, done by our team, not a self-service wizard.
- No lock-in month-to-month, cancel anytime — we don't hold your domain or mail hostage.
- U.S.-owned infrastructure and support, not outsourced overseas.
A website that matches the practice
Built on the same platform as your email, so membership sign-up, a patient FAQ, and billing links all sit under one login instead of three separate vendors.
How DPC practices use it
Member communication
Encrypted email for lab results and visit notes members can trust with their own health information.
Billing & renewals
Send membership renewal and billing notices without routing sensitive detail through a consumer inbox.
Solo & small-team setup
Add a mailbox in minutes as the practice grows — no minimum seat count to start.
- Mail Pro $7.95/user/month — HIPAA email with a signed BAA.
- WordPress hosting from $35/month for the practice website.
- Free migration included with any plan switch.
Priced the way a practice buys
Per-mailbox pricing, billed monthly, with a written quote for anything larger than a standard rollout.
- Mail Pro (HIPAA) $7.95/user/month, signed BAA included.
- WordPress hosting from $35/month.
- Website Builder $10.99/month, no code required.
What It Costs
Starting prices, billed monthly unless noted. Anything larger gets a written quote.
Common questions
Do you sign a BAA?
Yes — a real, signed Business Associate Agreement comes with every Mail Pro account, not just a mention in the terms of service. That signed BAA is the core of any HIPAA email direct primary care setup.
Can you migrate our existing mailboxes?
Yes, free of charge. Our migration team moves your mail, contacts, and DNS records; your staff keeps their existing addresses. Migrating to a proper HIPAA email direct primary care setup costs nothing extra.
Is this suitable for a solo practice?
Yes — there’s no minimum seat count, so a single-provider DPC practice can start with one mailbox. A HIPAA email direct primary care setup scales the same way whether you’re solo or running a full membership panel.
Is there a contract?
No. Plans are month-to-month and you can cancel anytime.
Related Industries
Ready to move your practice's email?
Book a call and we’ll walk through your current setup, the migration timeline, and a written quote — no obligation.
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