Your Care Team Is Never In One Building. Your Records Rules Still Apply
HIPAA-ready email with a signed BAA at $7.95 per mailbox, shared scheduling for a mobile care team, and a website that recruits caregivers and families.
How a secure message travels
Sent with encryption in transit and controlled access.
HIPAA Compliant Email for Home Health Agencies: The Short Answer
HIPAA compliant email for home health agencies replaces the free consumer inbox many small agencies still use for care notes, physician orders and family updates. Home health and home care agencies coordinate a care team that is rarely in one place, and a free mailbox does not come with a Business Associate Agreement. We provide HIPAA-ready email with a signed BAA at $7.95 per mailbox, shared scheduling, and a website that recruits both families and caregivers, on servers we own in the United States.
Which of your systems need to be HIPAA-covered depends on your agency and your state’s licensing rules; review the HHS HIPAA Security Rule with your own compliance advisor to confirm your specific obligations. We provide the technical controls, the signed BAA and documentation.
Coordinating A Mobile Care Team
A BAA that covers physician orders
Orders, care notes and family updates move through a system with a signed BAA and encryption.
Scheduling caregivers across cases
Shared calendars so office staff can see coverage and gaps without a phone tree.
Retention configured to your state
Retention set to your state’s home care licensing requirements.
A missed shift because of a lost email is a family that stops trusting you — HIPAA compliant email for home health agencies keeps the message chain intact.
- A site that recruits caregivers Caregiver job pages and an application form, because staffing is usually the harder half of the business.
- A site families can trust Services offered, coverage area, how billing works, and how to start, answered plainly.
- Accessible for families Built with accessibility in mind, since families researching care are often stressed and searching on a phone.
The Agency Website
A home health website has two audiences at once: families searching “home health care near me” who are deciding whether to call, and caregivers deciding whether to apply for open shifts.
Office, Field Staff And Documents
Shared documents by role
Policies, care plans templates and training materials in Hub for Teams at $7.49 per user a month.
A shared intake inbox
A shared mailbox for new-case intake that any office staff member can access.
Backups
Automatic website backups and security scanning.
- Priced per mailbox $7.95 per mailbox for office and clinical staff who handle PHI.
- Free migration Our migration team moves your existing setup for free.
- Support by people U.S. support Monday to Friday, 8 to 8 Eastern.
Bought The Way An Agency Buys
Agencies scale by caseload rather than by a fixed headcount, so pricing per mailbox and per user scales with you instead of locking in a large upfront contract.
- Mail Pro $7.95 per user/mo HIPAA-ready email with a signed BAA and retention.
- Liberation Email from $1.95 per user/mo for non-clinical and recruiting addresses.
- Hub for Teams $7.49 per user/mo for shared scheduling and documents.
- WordPress hosting from $35/mo for the agency and recruiting website.
What It Costs
Starting prices for HIPAA compliant email for home health agencies, billed monthly unless noted. Anything larger gets a written quote.
Home Health Agency FAQs
Will you sign a BAA?
Yes, included with HIPAA-ready email.
Can office staff share an intake inbox?
Yes, a shared mailbox is a normal setup for intake or scheduling.
Do you help with caregiver recruiting?
We build the careers page and application form; recruiting itself is yours, though the site is built to convert applicants.
Can retention match our state’s home care rules?
Yes, we configure retention to the schedule you give us. Confirm the requirement with your state and counsel.
Is a small agency too small?
No. Pricing is per mailbox and per user, so it scales from a handful of staff up.
Can you move our existing email and website?
Yes, for free, with a checklist before anything is touched.
Is this HIPAA compliant email for home health agencies of any size?
Yes. Small single-office agencies and multi-location groups both run on the same signed BAA, encryption and retention setup, priced per mailbox so a small agency never pays for capacity it does not use.
Related Industries
Start With Your Care Coordination Today
Tell us how your office and field staff communicate now, and we will show you what a HIPAA compliant email for home health agencies setup looks like for your team, plus a written quote.
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